All clients
NF
Nadia Farouk
Noirnadia@faroukholdings.ae · (212) 555-0951 · Aurelia Madison
VIPConcierge only
Points balance
19,870
Worth roughly $1,060 in rewards.
Trailing 12-mo spend
$21,440
Top tier — no threshold above this.
Lifetime value
$57,300
33 visits since Jan 15, 2020.
Days since visit
5
Within her normal rhythm.
- Jul 31Dermal Filler — 1 Syringe$950 · +1,900 points
- Jul 28Referred Hollis GrantStage: signed-up
- Jun 24Redeemed Guest Pass for a Friend−12,000 points · $480 value
- Jun 11Referred Serena VossPayout released · $250
Tier progress
Noir is the top tier. Retention here is managed by relationship, not thresholds — concierge contact every 45 days.
- Everything in Gold
- 2× points earn
- Dedicated concierge line
- Noir Suite access
- Invitation-only events
Membership
Noir
$899/month · 20% off all services
- $1,000 monthly credit
- 20% off all services
- Dedicated concierge line
- 2× points earn
- Two guest passes / year
Concierge note
Concierge line only. Never place her in the standard reminder cadence.
Priya Raman · last updated Jul 31, 2026