Wednesday, August 5 · Madison
Seven guests today
Four are members, two are one visit from a tier change, and one has a reward she hasn't been offered. The desk should never have to look any of that up.
Booked value
Against the trailing four-Wednesday average.
Members on book
Members spend 2.3× a non-member on the same visit.
Rewards available
Guests today holding a balance above the redemption floor.
Tier changes pending
Camille and Priyanka cross a threshold if today completes.
The book
Ordered by arrival. Check in to release the room.
5 still to arrive · $3,425 outstanding
Desk intelligence
What to say before they say it.
95 days since last visit — unusual for her cadence. Winback sequence active.
95 days since last visit · $10,480 trailing
Considering Signature upgrade — quoted the credit math on her last visit.
18 days since last visit · $4,680 trailing
Has $770 of unused Signature credit expiring 2026-09-01. Flag at next contact.
28 days since last visit · $9,860 trailing
Fast enroll
Membership at the desk, not in a back office.
Priyanka Shah has viewed the Signature plan three times this month. Her last two visits would have cost $240 less as a member.
Activity
Live across all three locations.
Camille Duarte reached Gold
Trailing spend crossed $12,000 after her neuromodulator visit.
12 min ago
Adaeze Nwosu redeemed Home Regimen Kit
5,400 points · $265 value · Abbot Kinney
48 min ago
Nadia Farouk invited Hollis Grant
Signed up — payout releases after the first completed visit.
2 hours ago
Priyanka Shah viewed the Signature plan
Third view this month. Flagged as an upgrade candidate.
3 hours ago
Gift card AUR-5C6R-2WK8 issued
$2,000 from Nadia Farouk to Hollis Grant.
5 hours ago
90-Day Winback booked 3 visits overnight
$4,180 attributed since yesterday's send.
8 hours ago