All clients
RT
Rina Takahashi
Silverrina.t@lumenlabs.io · (310) 555-0324 · Aurelia Abbot Kinney
SMS-only
Points balance
4,120
Worth roughly $220 in rewards.
Trailing 12-mo spend
$5,240
$8,994,760 from Gold.
Lifetime value
$9,840
12 visits since Jun 14, 2023.
Days since visit
47
Within her normal rhythm.
- Jun 19Signature HydraGlow Facial$320 · +480 points
- Jun 19Redeemed Signature HydraGlow Facial−6,000 points · $320 value
- Feb 4Referred Aiko SatoStage: expired
Tier progress
silvergold
$5,240 of $9,000,000 trailing spend
- Everything in Guest
- Priority rebooking
- Seasonal product gift
Membership
Essential
$149/month · 10% off all services
- 1 Signature HydraGlow facial
- 10% off all injectables
- Priority rebooking
Concierge note
Responds to SMS, never opens email. Channel preference set.
Noor Haddad · last updated Jun 19, 2026